FREE UK DELIVERY: Free shipping is available on all orders within the UK, that have a minimum order value of £29, and takes 2 days. For orders under £29, the cost of delivery is £3.
24 HOUR DELIVERY: Next day delivery is available on some products, and the cost is £6. Your order must be placed before 1pm London time to be delivered the following day. We deliver by Royal Mail from Monday through to Saturday. There are no Sunday deliveries. While most orders will be received within 24 hours, we cannot give a 100% guarantee that your order will be received within 24 hours.
INTERNATIONAL: Pure Hair ships to customers around the world via DHL and the cost is £15. Delivery takes 2-3 days to reach most countries.
What is your return policy?
We offer a 90-day exchange policy, where you can return the order to us for a refund or exchange for a different product. The product must be unused, in its original packaging, and in the same condition as when you received it.
Returns can take up to two weeks to be processed.